Privacy Policy
Cognaid, Inc. (“Cognaid”) respects the privacy of visitors to its website. This Privacy Policy (“Policy”) explains our online information practices regarding the collection of information from this website that can personally identify you and/or your company, and the choices you can make about the way your information is collected and used.
Cognaid respects your right to privacy. Personally Identifiable Information (or PII) is information, such as your name, address, telephone number, password, username, medical information, gender, ethnicity, age and e-mail address that could be used to contact you. If you provide us with personally identifiable information, we will treat it in accordance with this policy.
This policy only covers the website owned by Cognaid. Please note that Cognaid website is directed towards users who reside in the United States. It is not our intent to gather personally identifiable information from individuals residing outside the United States.
For more information visit our About us page here: https://cognaid.com/about.
Information Collection and Use
Cognaid measures the performance of its website to determine how we can improve and expand upon the content and services we provide. We have designed our website so that you are not required to provide any personally identifiable information unless you are requesting access to certain options and services. We, along with certain third-party site support partners, only collect personally identifiable information that you voluntarily provide to us. You may choose at any time not to provide personally identifiable information, although this may restrict our ability to provide requested services or information.
Email Notifications and Newsletters
We may use information obtained from you, such as contact information (name, email address, phone numbers), to complete your submitted request to receive specific personal information, such as e-mail notifications, or other information needed for service delivery.
Non-Personally Identifiable Information
We gather certain information about the use of our website that does not, by itself, identify specific individuals. This information is then compiled and analyzed in a way that does not identify our visitors personally.
The information may include the referring Uniform Resource Locator (URL), indicating from where a visitor to our website has come, which URLs have been visited on our website and in what order, what browser is being used, and what Internet Protocol (IP) address a visitor used to get to our website. We may also use such information for website and system administration.
Linked Websites
We sometimes provide links to third-party websites. You acknowledge that such links are provided for your convenience only and do not constitute an endorsement by Cognaid of such third-party websites. Since we do not control these websites, we assume no responsibility for the privacy practices of such websites. We encourage you to review the privacy policies posted on those, and all, third-party websites.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, websites). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Our website uses cookies, pieces of numeric data that we transfer to be stored on your computer, so that we can easily identify your computer when you return to our website. Cognaid can only “read” cookies that are placed on your computer from our own website. Usage of cookies is not linked to any personally identifiable information. You can choose to disable cookies by following the procedure suggested by your particular browser. If you choose to disable cookies in your browser, you may still be able to access portions of our website content.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Protecting Your Information
The personal information you provide online is retained for no longer than is necessary, depending on the purpose for which it is held, and is electronically stored on a secure server. We protect the personal information you share with us, and we do not keep or store credit card information. Access to your personal information is limited only to those Cognaid employees and clinicians, all of whom are required to keep your information confidential.
Cognaid does not sell, loan, trade or lease any personal information collected on our website. To prevent unauthorized access, maintain data accuracy, and ensure proper use of your personally identifiable information, Cognaid and its third-party partners employ appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, consistent with industry practices.
Children’s Privacy
We do not knowingly collect personal information from children younger than 18. If we learn that we have personally identifiable information about a child younger than 18, we will delete that information. If you are younger than 18 and wish to register to obtain further information or be included in a survey, your parent or legal guardian must register.
California Privacy Protection Act or CPPA
California law allows California residents, upon a verifiable consumer request, to request that a business that collects consumers’ personal Information give consumers access to certain information. This includes the specific pieces and categories of personal Information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared.
California residents also have the right to submit a request for deletion of information under certain circumstances. This is not an absolute right and, in some circumstances, Cognaid may decline to delete the information, such as when Cognaid has an on-going business relationship with you, when we have a continued need to use the information for purposes outlined in this Privacy Policy, or when we are legally required to retain the information.
Consistent with California law, if you choose to exercise your rights, we will not charge you different prices or provide different quality of services unless those differences are related to your information.
Access to Information
Follow this procedures if you would like to submit a request to access your information or the deletion of your information.
If you would like to submit a request about your data, we encourage you to do so by completing the form located here. You can also submit a request by emailing info@cognaid.com or by calling +18003147273. After you submit the request you will be asked to verify your email address and may also be asked to provide additional information in order to verify your identity, including potentially providing a declaration under penalty of perjury.
Cognaid will attempt to verify your identity by asking for information that correlates with the information that we have previously collected about you. Where this is not possible, Cognaid may request you submit additional information for verification, such as proof of residency or redacted government-issued identification.
Please note that consistent with California law, we will be unable to satisfy your request until we have verified your identity. You may also designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide Cognaid with written permission for the agent to make the request on your behalf or provide us with an executed power of attorney. You will also be required to submit your valid government issued-identification, and the authorized agent’s valid government-issued identification.
How long we retain your data
We will reteain your data for as long as you maintain a current subscription to our services. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Choice to Opt-Out
If at any time, you wish to stop receiving information from us, or to have your name and other personal information removed from our website, please reply to sender or forward the e-mail to us at info@cognaid.com, indicating your desire to opt-out by typing “Remove” in the subject line. Please note that this ‘opt-out’ strategy only applies to information provided electronically from Cognaid.